1. Introduction
eSEOAI (“we”, “us”, “our”) is operated by eSoftTech Inc. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the choices you have. By using eSEOAI, you agree to the practices described here.
2. Information we collect
Information you provide directly. When you contact us, request an audit, create an account, or subscribe to a plan, we collect the details you share — such as your name, email address, phone number, company name, website URL, and the contents of your messages.
Information collected automatically. When you visit our site, our servers automatically record standard technical information, including your IP address, browser type and version, device information, pages visited, time spent on pages, and referring URLs. We also use cookies as described in our Cookie Policy.
Audit data. When you run an SEO audit, we process the website address you submit and publicly available information about that site (pages, metadata, headings, links, and technical signals) in order to generate your report. We do not ask for — and you should not submit — passwords or other private credentials through the audit tool.
3. How we use your information
We use the information we collect to:
- Provide, operate, and improve eSEOAI and its features, including generating SEO audits and recommendations.
- Respond to your inquiries and provide customer support.
- Process payments and manage your subscription or account.
- Send service-related messages, such as confirmations, security notices, and important updates about the service.
- With your consent where required, send marketing communications about new features or offers. You can opt out at any time.
- Monitor usage, prevent abuse, and keep the service secure.
- Comply with legal obligations.
4. How we share your information
We do not sell your personal information. We share it only in these limited situations:
- Service providers. We use trusted third-party providers for hosting, payment processing, email delivery, and analytics. They may process your information only as needed to perform their services for us and are expected to protect it.
- Legal requirements. We may disclose information if required by law, court order, or a lawful government request, or to protect the rights, safety, and property of eSoftTech Inc., our users, or the public.
- Business transfers. If eSoftTech Inc. is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, and we will notify you of any material change.
5. Cookies and similar technologies
We use cookies to operate the site, remember your preferences, and understand how the service is used. You can control cookies through your browser settings. See our Cookie Policy for details.
6. Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security, but we work continuously to protect your data.
7. Data retention
We keep your information only as long as needed for the purposes described in this policy — for example, while your account is active, as needed to provide the service, or as required by law. When information is no longer needed, we delete or anonymize it.
8. Your privacy rights
Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. To exercise these rights, contact us at the details below and we will respond within a reasonable time.
9. Children’s privacy
eSEOAI is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date below and, for material changes, provide additional notice such as a banner on the site or an email where appropriate.
11. Contact us
If you have questions about this Privacy Policy or our data practices, contact eSoftTech Inc.:
- Email: [email protected]
- Phone: (626) 679-1860
Last updated: October 2026.